Term and Conditions

Last Updated: June 2026

These Terms & Conditions govern your use of the Calmellow website and the purchase of products offered through our store.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, and Return Policy.

1. General

By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have obtained the necessary consent to use this website.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, specifications, and pricing are accurate.

However, slight variations in color, appearance, or packaging may occur. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Orders & Payment

All orders are subject to acceptance and availability.

Orders will only be processed after full payment has been successfully received.

Payments are securely processed through trusted third-party payment providers. Calmellow does not store or have access to your complete payment information.

4. Pricing

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to modify prices at any time without prior notice.

5. Shipping & Delivery

Order processing and delivery times are outlined in our Shipping Policy.

While we make every effort to deliver orders within the estimated timeframes provided, delivery dates are estimates only and cannot be guaranteed.

Calmellow shall not be held responsible for delays caused by shipping carriers, customs inspections, weather conditions, holidays, or other circumstances beyond our reasonable control.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy.

Customers are encouraged to review the Return Policy before placing an order.

7. Intellectual Property

All content displayed on the Calmellow website, including but not limited to text, graphics, logos, images, product descriptions, website design, and branding elements, is the property of Calmellow and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Calmellow shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

9. Fraud Prevention

We reserve the right to refuse, cancel, or limit any order that appears fraudulent, unauthorized, or in violation of these Terms & Conditions.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Canada.

Any disputes arising from the use of this website or purchases made through Calmellow shall be resolved in accordance with applicable Canadian law.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Calmellow
support@calmellow.com